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Meet Ask AI: generative AI designed for docs, support, and search

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Ask AI is new and available today. Algolia customers can use Ask AI to enhance the way users interact with your documentation and support content. Whether they’re navigating a docs site, a support site, or using site-wide search, Ask AI helps them get instant, accurate answers—using the content you already have.

Ask AI turns your docs into a conversational expert. Instead of clicking through menus or scanning long pages, users can simply ask a question in natural language and receive a fast, relevant, cited response.

Ask AI was built for:

  • Technical documentation

  •  Support sites and FAQs

  •  Site-wide search across articles  and help content

By surfacing the right information almost instantly, Ask AI eliminates endless browsing and keyword guessing—making it easier for your users to find what they need, when they need it.

How we built Ask AI

Ask AI is part of a new family of generative search experiences at Algolia, built to help teams deliver smart, reliable conversational answers with minimal effort. We designed Ask AI to be simple to configure, fast to implement, and optimized for accuracy from day one. You can enable Ask AI in minutes using the Algolia dashboard. It works out of the box with your existing documentation or support content. 

Implementation is equally lightweight: if you're using the DocSearch UI library, adding Ask AI is as simple as pasting a short snippet into your site. For support sites or custom frontends, we provide a set of well-documented examples that make it easy to get started. Ask AI is also LLM-agnostic, giving you full control over performance, cost, and data handling. You bring your own LLM provider, such as OpenAI, Anthropic, or Gemini or another vendor of choice. Additionally, you can fine-tune the experience to your specific needs by writing your own custom prompt or choosing from a set of pre-built templates.

Smarter Self-Serve, Fewer Support Requests

Ask AI turns questions into answers—fast—while helping your team scale without additional overhead.

Whether customers are looking for troubleshooting steps on your support site, clarifying product details in your docs, or searching your entire site for the right answer, Ask AI delivers accurate, conversational responses grounded in your content.

  • Improve content discoverability across your docs, support site, and site-wide search

  • Help users find answers faster by guiding them to the right content instantly

  • Deflect support tickets before they’re submitted

  • Accelerate resolution times by enabling self-service

  • Deliver consistent help across time zones

No more digging, no more guesswork—just relevant, cited answers surfaced instantly.

Your documentation and support content becomes a 24/7 intelligent assistant, powering search experiences across your entire site.

Low-Lift, High-Impact Setup

Ask AI is easy to implement—and designed to fit the way your site is already built.

  • Ask AI for documentation
    The fastest path is to use our DocSearch v4 UI library. It includes built-in support for generative answers and offers a clean, modern interface trusted by thousands of developer teams. Simply upgrade to the latest version, connect your LLM, and go live in minutes.

  • Ask AI for support site or site-wide search
    The best part, you can use your existing search UI with Ask AI! All you need is to connect your content index and supply an API key from your preferred LLM provider. We offer multiple, well-documented examples that take you through setup step-by-step—from retrieving generative answers to rendering them in your own frontend.
    Explore the custom UI examples →

Bring Your Own LLM (BYO-LLM)

Ask AI is LLM-agnostic—putting you in control of integration, usage, and costs.

Easily connect the model that best fits your needs best: OpenAI, Anthropic, Google Gemini, Mistral, DeepSeek and others—just use a simple API key setup.

This flexible architecture lets you manage performance, pricing, and data handling on your terms.

Ready to Get Started?

Whether you're running a documentation site, powering a support site, or enabling site-wide search, Ask AI helps you deliver smart, generative answers with minimal lift. And no cost.

You can try Ask AI and go live in just a few minutes:

  • Test it now: Try Ask AI with your own content in the Playground

  • Using DocSearch? Upgrade to DocSearch v4 for built-in Ask AI support

  • Using a custom UI? Check out implementation examples to add Ask AI to your support site or site-wide search

Need more details? Read the Ask AI docs

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